February 2012 Archives

Time for a CRM Evaluation Tune-Up?

As we all know, every business has its own set of individual characteristics: department structures including account management plans sales methodologies established customer processes deal sourcing strategies In addition, every business has its own special requirements needed to keep them on the road to success. One of the elements needed …

CRM Systems and Deal Sourcing

With the onset of the financial crisis, the private equity industry saw a significant drop in the value of new deals and exits being made. Although there has been improvement in the value and volume of deals being made recently, it is still a long way from the record-breaking deals …

New Article about Touch Ahead in Amazing Clients @ Burns & Levinson

Staying a Touch Ahead – Client and Prospect Info at Your Fingertips by:  John O. Cunningham, freelance writer/editor  http://www.burnslev.com  Despite being a CEO, as well as the founder and developer of three successful technology services companies, Nancy S. Keddy does not talk a lot about herself. But ask her about …

Are CRM’s Worst Years Behind Them?

 It’s official! It has been predicted that CRM’s worst years have passed, and the best are yet to come. “Are CRM’s Worst Years Behind It?” by Leonard Klie of destinationCRM provides insightful information regarding this topic. After five years of little revenue growth, an estimated 1.5 percent per year, CRM …

The Next 5 in 5 – A Prediction of CRM Capabilities

 Each year, IBM predicts the next five technologies that will likely change the way we work, play and live in the next five years, otherwise known as “The Next 5 in 5.” Following this concept, CRM analyst Lauren Carlson decided to conduct a similar study, wondering where CRM will be …

Ways to Improve Deal Sourcing

David Teten, CEO of Navon Partners, released a study of how private equity and venture capital funds originate new investments. The study was published in the Winter 2010 issue of the Journal of Private Equity. Teten’s findings offer suggestions of how private equity and venture capital firms can find and …

Darell Zhorsky says: MANAGE YOUR CUSTOMER RELATIONSHIPS OR PERISH

In an article written by Darrell Zahorsky, on about.com, he speaks about how it is getting harder and harder for firms to distinguish themselves from each other. With more competition in the marketplace comes an infinite selection of choices and selections in products and services. When many firms of the …