Responsibilities

• Provide entry to mid-level support of state-of-the-art web client software to its users ;
• Train users on functionality of software;
• Escalate and replicate complex ticket issues to the software development team;
• Test and release new software and deployments;
• Create and maintain custom SQL scripts;
• Create and maintain custom SSRS reports;
• Verify and Test new client integration and new Application releases.

Requirements

• BA in Software Development, Computer Science or related degrees;
• EXCELLENT written and oral communication skills;
• EXCELLENT customer service skills;
• EXCELLENT judgement/decision making skills;
• Working knowledge of MS SQL.

Preferred

Must be able to work occasionally on a Saturday morning.

General

• Location: Boston
• Compensation: Annual Salary
• This is a full-time job.
• Principals only. Recruiters, please DO NOT contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.

EMAIL

career@equitylp.com for more information about this position.