Tech

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Three CRM Trends to Follow

Some of the major business world booms involve the cloud, social media, and on-the-go technologies. It is no surprise that the following trends are shaping the future of CRMs. Cloud: The origin of customer information that is the most important most likely exists outside company in conversation on social media …

    Blog Authors

    Cathie BriggetteCathie Briggette (105)
    Cathie is responsible for planning, development and implementation of all Touch Ahead Software’s marketing strategies, marketing communications and public relations, both internally and externally. She also serves as the Marketing Director for NSK Inc., which she joined as an associate in 1997 and where she worked as a developer on multiple mission-critical projects — including several financial projects. Prior to Touch Ahead and NSK Inc, Cathie was the Marketing Manager for the US Software Division of Objects 9000, a German-based company. And before that she was the Marketing Director for Pelikan Pens.
    Keith MitchellKeith Mitchell (0)
    For Keith Mitchell, web architecture is all about exceptional performance, fastidious best-practice coding, and team development. Our current primary web architecture is an original 4th-generation asynchronous XHTML, XML and javascript (AJAX) light-object persistent framework with dynamic templates, which has produced three patent applications and dependable praise from our customers. Keith studied at Cornell, M.I.T. and Texas A&M, and has a mature history in emergent technologies, including sales management, project management, and systems design. Keith has been architecting scalable high-performance web frameworks, with Microsoft technologies, since 1999. During the dot-com explosion Keith managed and delivered web projects for many high-visibility clients. Nancy and Keith met in 2006, while Keith was writing data interfaces and management systems for distributed consumer and B2B e-commerce platforms.
    Nancy KeddyNancy Keddy (0)
    With over a decade of experience as a business women and entrepreneur in the technology and software arenas, Nancy Keddy is an expert in business technology and software development needs. Leveraging that knowledge, Nancy Keddy co-founded Touch Ahead Software in November 2008. As co-founder and CEO, Nancy oversees the company, and the product development vision. Prior to the launch of Touch Ahead Software, Nancy founded NSK, Inc. in 1995, an IT Consulting Services firm specializing in onsite IT services and custom software development. While working at NSK Inc. Nancy was instrumental in creating and planning multiple custom software development projects for the financial services community. Nancy also co-founded Everon Technology Services, LLC in Boston, Mass in 2003, a Managed IT services firm and is currently a board member.