Tag Archives: improve your business

Customer Service: How It’s Failing Your Business

During tough economic times customer loyalty can get rocky. Companies need to retain these customers by providing superb customer service and taking care of frustrated customers. Strong customer service is an important part in providing positive customer feedback as well as higher customer retention. Accurate knowledge and prompt service is imperative in customer service. Employees need to know all aspects …

Dodd Frank: On the Books

We are all familiar with the Dodd-Frank Act, but regardless of our opinions on it one thing is clear: it’s going to happen. It represents the most comprehensive financial reform measures taken since the Great Depression, and with such a massive reform comes massive changes. Specifically, in the way your …

Term Sheets and Timing

After you’ve received interest from a few venture capitalists, you might feel on top of the world. And you have a reason to feel that way—these are smart, focused people whose job it is to find companies that have the potential to be the best. That means you’ve been doing …

Sink or Swim… Or Float

 Which came first—the venture capitalist or the company? This question is a lot easier to solve than the ages-old debate over the chicken and the egg. Yet lately entrepreneurs have forgotten the answer, tying the two together as inseparable organisms. Companies have been around since the dawn of civilization, when …

If You Build It

The question, “What does it take to make a successful company?” runs through every entrepreneur’s mind before he or she dives into the task. After all, anyone familiar with the sport of start-ups and finding investors knows that not all good ideas win. Some fall away despite their potential, just …

VC Social Media Battle

By now you are aware of the social media boom that has been spreading like wildfire across the globe. Social media is making it easier and faster to communicate to people all over the globe. David Teten, a Partner with ff Venture Capital and Founder and Chairman of Harvard Business School Alumni Angels of Greater New …

Why Your Business Can No longer Live Without Mobile CRM

Following the recent economic recession businesses and business people alike have been looking for that extra edge that will keep customers and businesses connected.  These great connections will achieve valuable deals to help them thrive in the dwindling economy. Customer relationship software (CRM) has been seeing great growth following the recent recession because now businesses …

CRM Systems and Deal Sourcing

With the onset of the financial crisis, the private equity industry saw a significant drop in the value of new deals and exits being made. Although there has been improvement in the value and volume of deals being made recently, it is still a long way from the record-breaking deals …

Raising the Bar for Business CRM Solutions: Ready-to-Run Reports

At Touch Ahead Software, we’ve raised the bar for business solutions by creating a powerful CRM software solution, EquityTouch, which helps businesses stay organized, leading to a better business process and measurable results. Keeping business contacts and relationships organized through Intelligent Relationship Management and having that information at your fingertips …

The CRM Strategy

CRM (Customer Relationship Management) has been a buzzword for almost two decades now, ever since it popped up on the scene when Tom Siebel coined the phrase in 1993.1 Since then, it’s become a somewhat infamous business tool – and by that, I mean that many feel the software didn’t …