Tag Archives: crm improvements

Three CRM Trends to Follow

Some of the major business world booms involve the cloud, social media, and on-the-go technologies. It is no surprise that the following trends are shaping the future of CRMs. Cloud: The origin of customer information that is the most important most likely exists outside company in conversation on social media …

LinkedIn to Outlook to EquityTouch

Want to save time during the work day? Who doesn’t?  Do you find yourself wasting time copying and pasting, or typing in people’s information to create contacts? Thanks to the LinkedIn grab tool, those days of manually typing in information are over. It instantly creates new Outlook contacts without copying, …

The Next 5 in 5 – A Prediction of CRM Capabilities

 Each year, IBM predicts the next five technologies that will likely change the way we work, play and live in the next five years, otherwise known as “The Next 5 in 5.” Following this concept, CRM analyst Lauren Carlson decided to conduct a similar study, wondering where CRM will be …

Get With The Times or Get Left Behind (Business CRM)

Brian Solis, principal of Altimeter Group and an expert on new media and its effects on business and culture, recently dubbed the new era of customer relations as the “Egosystem.” “In a coauthored post on the CRM Software Advice site titled “Managing the Egosystem: 6 Rules of Engagement,” he says, …