10 Steps for a Successful CRM Implementation

With more than 21 years of experience as an IT support person and software developer, Nancy Keddy, Co-Founder and CEO of Touch Ahead Software, has “seen and heard about many CRM implementations that have gone poorly, but [has] also had the pleasure of being involved with many successful implementations.”

In our white paper, “10 Steps for a Successful CRM Implementation,” Nancy makes critical points on key elements that organizations must consider when considering a CRM implementation.

Without considering these key elements, a company’s CRM initiative could fail. Read the white paper and see what valuable information you have yet to discover about correctly choosing and implementing a CRM solution!

Please fill out the following form to receive the document by email. Enjoy!


    About Cathie Briggette

    Cathie is responsible for planning, development and implementation of all Touch Ahead Software’s marketing strategies, marketing communications and public relations, both internally and externally. She also serves as the Marketing Director for NSK Inc., which she joined as an associate in 1997 and where she worked as a developer on multiple mission-critical projects — including several financial projects. Prior to Touch Ahead and NSK Inc, Cathie was the Marketing Manager for the US Software Division of Objects 9000, a German-based company. And before that she was the Marketing Director for Pelikan Pens.

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