If you own or run a business, you know how important it is to manage the relationships you have with your business’s internal and external stakeholder groups, and to ensure that no relationships turn sour because you failed to manage them well. So, how exactly does one manage their business …
There’s a lot of talk going around on whether or not CRMs really work for businesses and how to get the kind of results the “experts” say are possible.1 If you ask me, it’s really about how you look at CRMs: if you take the backseat approach and give in …
On Wednesday, October 5, the entire world experienced a major loss. Steve Jobs, CEO and co-founder (at age 21, I might add) of Apple, passed away at the too-early age of 56 due to pancreatic cancer. This loss isn’t a matter of fearing that the next installation of Apple products …
Yes, it’s true; CRM software does indeed have the capability for any organization to move towards a more efficient way of defining the company-client relationship. Although the standard CRM definition includes better serving existing customers and developing services to recruit new customers, CRM is also a business practice that combines software solutions …
As we all know, every business has its own set of individual characteristics: department structures including account management plans sales methodologies established customer processes deal sourcing strategies In addition, every business has its own special requirements needed to keep them on the road to success. One of the elements needed …
With the onset of the financial crisis, the private equity industry saw a significant drop in the value of new deals and exits being made. Although there has been improvement in the value and volume of deals being made recently, it is still a long way from the record-breaking deals …
Have you ever wondered what happens behind the scenes of a web page or web application when you click a button, sort a table, or navigate from one page to another? Have you ever looked behind the scenes and read the code to render a web page? Someone who is …
It’s official! It has been predicted that CRM’s worst years have passed, and the best are yet to come. “Are CRM’s Worst Years Behind It?” by Leonard Klie of destinationCRM provides insightful information regarding this topic. After five years of little revenue growth, an estimated 1.5 percent per year, CRM …
Each year, IBM predicts the next five technologies that will likely change the way we work, play and live in the next five years, otherwise known as “The Next 5 in 5.” Following this concept, CRM analyst Lauren Carlson decided to conduct a similar study, wondering where CRM will be …
David Teten, CEO of Navon Partners, released a study of how private equity and venture capital funds originate new investments. The study was published in the Winter 2010 issue of the Journal of Private Equity. Teten’s findings offer suggestions of how private equity and venture capital firms can find and …
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